Privacy Policy
BP Metrics ('we,' 'our,' 'us') explains here how we collect, use, share, and protect information when you use bpmetrics.com and our related services (the 'Services'). By using the Services, you agree to this policy.
1. Information We Collect
a) You provide
- Account details (name, email, company, password).
- Billing and payment information.
- Support messages and attachments.
b) Collected automatically
- Log data (IP, browser, device, timestamps, pages viewed).
- Usage data (clicks, features used, session length).
- Cookies and similar technologies (see Section 5).
c) Industrial & project data
- Equipment metrics, sensor data, performance logs, and analytics you upload or generate.
- Data you or your organization store in BP Metrics.
d) From third parties
- Partners and integrations (e.g., ERP/CRM) and payment processors may provide information.
2. How We Use Information
- Provide and improve the Services.
- Personalize dashboards and analytics.
- Process payments and manage subscriptions.
- Respond to requests and provide support.
- Send service notices and security alerts.
- Research, reporting, and product development.
- Comply with law and enforce terms.
4. Data Security
- We use safeguards like encryption, access controls, and monitoring.
- No method of transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may be able to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent where applicable.
Contact: support@bpmetrics.com
7. Data Retention
We keep data while your account is active or as needed for the Services. We may retain some information to meet legal or accounting duties.
8. International Transfers
Your data may be processed in the United States or other countries where we operate. We take appropriate steps to protect it.
9. Third‑Party Links
Our Services may link to third‑party sites or tools. Their practices are governed by their own policies.
10. Children’s Privacy
The Services are not directed to children under 16. If we learn we collected data from a child, we will delete it.
11. Changes
We may update this policy. The latest version will be posted on this page with the effective date.